Learn Total Quality Management (TQM) Online: Free Course with AI Tutor & Certificate
You'll learn to implement a Quality Management System aligned with ISO 9001 standards in this 1-hour total quality management course. Across 38 video lessons, you will master Lean, Six Sigma, and the Seven Basic Quality Tools to improve organizational processes and measure customer satisfaction effectively.
What you'll learn in this Total Quality Management (TQM) course
Five concrete outcomes you'll walk away with, each mapped to modules in the curriculum below.
Implement and manage a Quality Management System (QMS) in alignment with ISO 9001 standards.
Utilize a variety of quality improvement tools and techniques, including the Seven Basic Quality Tools and Statistical Process Control.
Develop strategic plans for quality enhancement and foster a quality-focused organizational culture.
Analyze and improve processes using Lean and Six Sigma methodologies.
Measure and enhance customer satisfaction through effective feedback mechanisms and relationship-building strategies.
Total Quality Management (TQM) course syllabus
01 Introduction to Total Quality Management
- Definition and History of TQM
- Principles of TQM
02 Quality Management Systems
- Overview of Quality Management Systems
- ISO 9001 Standards
- Implementing a QMS
- Continuous Improvement in QMS
03 Tools and Techniques for Quality Improvement
- Introduction to Quality Tools
- The Seven Basic Quality Tools
- Advanced Quality Tools
- Statistical Process Control
04 Leadership and Strategic Planning in TQM
- Role of Leadership in TQM
- Strategic Planning for Quality
- Developing a Quality Culture
- Change Management in TQM
05 Customer Focus in TQM
- Understanding Customer Needs
- Customer Satisfaction and Feedback
- Building Customer Relationships
- Measuring Customer Satisfaction
06 Process Management and Improvement
- Understanding Process Management
- Process Mapping and Analysis
- Process Improvement Techniques
- Lean and Six Sigma
07 Human Resource Management in TQM
- Role of HR in TQM
- Training and Development for Quality
- Employee Involvement and Empowerment
- Teamwork and Collaboration
08 Performance Measurement and Metrics
- Importance of Performance Measurement
- Key Performance Indicators (KPIs)
- Balanced Scorecard
- Benchmarking
09 Supplier Quality Management
- Supplier Selection and Evaluation
- Building Supplier Relationships
- Supplier Performance Monitoring
- Supplier Development
10 Risk Management in TQM
- Identifying Risks in Quality Management
- Risk Assessment Techniques
- Mitigating Quality Risks
- Crisis Management and Recovery
Skills you'll gain
Add these to your LinkedIn profile and resume the day you finish.
Who should take this Total Quality Management (TQM) course?
And exactly what you need before starting (spoiler: almost nothing).
This course is for
- Operations and supply chain professionals looking to reduce process waste.
- Business management students who need a practical total quality management short course.
- Corporate leaders wanting to build a quality-focused organizational culture.
- Career switchers targeting entry-level quality assurance roles in India.
Prerequisites
- No prior experience is required to begin this course.
- A basic understanding of business operations is helpful but not mandatory.
- You need a computer or mobile device with a stable internet connection.
How learning works on LearnTube
The structure of a bootcamp, the price of free.
AI curates your path
Our AI picks the top 1% of video content for each topic and arranges it into a structured, goal-based curriculum. No more tutorial roulette.
Learn, then get quizzed
After every lesson, your AI tutor asks you a question and gives personalised feedback on your answer, so gaps get fixed immediately.
Finish with proof
Complete the course, build the capstone project, and claim a certificate recognised by 900+ hiring partners.
A complete Total Quality Management (TQM) course: free, structured and job-focused
You'll start by mastering the Seven Basic Quality Tools and Statistical Process Control to analyze and improve business processes. This total quality management syllabus covers everything you need to build a culture of continuous improvement. The total quality management training begins with the Definition and History of TQM before moving into practical applications. You will explore 10 complete modules, including Quality Management Systems, Customer Focus in TQM, and Process Management and Improvement. By the end, you'll know how to align your operations with ISO 9001 standards and use Lean and Six Sigma methodologies to reduce waste.
Along the way, the tqm syllabus expands into Leadership and Strategic Planning in TQM, Human Resource Management in TQM, and Supplier Quality Management. You'll learn how to measure and enhance customer satisfaction through effective feedback mechanisms. We also cover Performance Measurement and Metrics, ensuring you can track the success of your quality initiatives. Risk Management in TQM rounds out the curriculum, preparing you for real-world operational challenges.
Learning on LearnTube is entirely flexible and built around your schedule. Our platform pairs curated YouTube videos with an interactive AI tutor that tests your knowledge. After every lesson, the AI generates a quick quiz so you actually remember what you watch. The learning experience is completely free, and you can add an optional paid total quality management certification once you finish all 38 video lessons.
Jobs you can target after learning Total Quality Management (TQM)
Total Quality Management (TQM) is a gateway skill for some of the fastest-growing roles in tech.
Monitors production processes and tests products to ensure they meet quality standards.
Analyzes business workflows to identify inefficiencies and implement Lean methodologies.
Maintains quality management systems and ensures compliance with ISO 9001 guidelines.
Typical entry-level salary ranges in India as of September 2026. Actual compensation varies by city, company and experience.
Earn a Total Quality Management (TQM) certificate employers recognise
Finish the course and claim a certificate you can share anywhere.
- Learn 100% free: every lesson, quiz and the AI tutor cost nothing
- Claim your certificate when you complete the course (an optional paid add-on)
- Recognised by 900+ hiring partners across India
- One click to share on LinkedIn and add to your resume
Why learners choose LearnTube
Real reviews from Google. You learn free, you get assessed free, and you pay only if you want the certificate.
Though I have 11 years of experience as an HRBP, the course helped me refresh my knowledge and gave me insights into new trends in the market. The modules were clear and easy to understand, and the quizzes were well designed. I have added the certificate to my LinkedIn profile.
I had a lot of doubts while learning, but the AI chatbot answered them in detail with simple summaries. The videos on the platform saved me a lot of time as I didn't have to search YouTube and watch random content.
Just earned my certificate in HR Management from LearnTube.ai! The platform is user-friendly and the assessment was a great way to validate my knowledge. Feeling proud of this accomplishment!
I enrolled in a LearnTube personalized course to get into a Data Analytics role. It helped me learn SQL in depth and gave me hands-on experience with Power BI. I attached the LearnTube certificate to my CV, it added credibility to my profile, and I'm currently in the interview process.
The interface is user-friendly and intuitive, making it easy to navigate the course. I encountered no errors during my time using the platform, which was a refreshing change from other online learning platforms.
Just cleared the Business Analyst assessment and got certified! Loved how the course simplifies big concepts like data-driven decision making into short, practical lessons. The automated quizzes kept me on track the whole time. Perfect boost for my resume!
The certificate gave me a real edge during my B.Tech. By the time I graduated, I had skills that set me apart from my peers, and the certification opened up more job opportunities. It gave me the confidence to stand out during interviews.
I manage many software projects as a General Manager and was looking for a good certification program to stay competitive. After researching many programs, I chose LearnTube and it was much better than I expected. The material is well-organized and practical, and what I liked most is the lifetime access.
Frequently asked questions
Everything learners ask before starting this Total Quality Management (TQM) course.
Is this total quality management course completely free?
Yes, the learning content is entirely free. You can watch all 38 video lessons and take the AI-generated quizzes at no cost. An official tqm certification is available as an optional paid upgrade once you finish.
What tools or software do I need installed?
You do not need to install any specialized software. A standard web browser on your phone or computer is all you need to access the video lessons and take the interactive quizzes.
Do I need prior experience in operations to enroll?
No prior experience is necessary. The curriculum starts with the Definition and History of TQM, making it highly accessible for beginners who want to understand basic quality frameworks and process improvement techniques.
What job roles can this tqm training help me get?
This training prepares you for entry-level roles like Quality Control Analyst, Process Improvement Specialist, and Quality Assurance Associate. These positions typically offer starting salaries between ₹3-7 LPA in the Indian market.
Can I learn at my own pace on a mobile device?
Yes, the platform is fully responsive and works perfectly on mobile phones. Since the 1-hour curriculum is entirely self-paced, you can watch the videos and complete the AI quizzes whenever your schedule permits.
How much does the tqm certification cost?
The exact tqm certification cost varies based on current platform offers, but it remains highly affordable for Indian learners. You only pay if you want the official document to share on your resume or LinkedIn profile.
Is this total quality management course completely self-paced?
Yes, the program is entirely self-paced. It relies on pre-recorded, curated YouTube videos paired with instant AI quizzes, allowing you to study the 10 modules on your own timeline without fixed schedules.
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