Learn Salesforce Online: Free Course with AI Tutor & Certificate
For aspiring CRM admins and developers, this free salesforce course teaches you how to manage data and automate workflows. Across 85 video lessons and 14 hours of content, you'll learn everything from basic navigation to Lightning Reports. You will finish knowing how to manage users and customize page layouts.
What you'll learn in this Salesforce course
Five concrete outcomes you'll walk away with, each mapped to modules in the curriculum below.
Understand the fundamentals of Salesforce and its applications in CRM.
Navigate the Salesforce user interface and efficiently find records.
Create and manage users, roles, profiles, and permissions in Salesforce.
Manipulate and analyze data using standard and custom objects, fields, and formulas.
Utilize Salesforce for sales management, including lead management, account and contact management, and tracking sales opportunities.
Implement data access and security measures, including organization-wide defaults, sharing settings, role hierarchy, and permission sets.
Customize Salesforce tabs and page layouts to optimize user experience.
Automate processes and workflows using Salesforce's process builder and workflow rules.
Design and create Lightning apps, home pages, and record pages.
Generate reports and dashboards to analyze data and track performance.
Manage data in Salesforce using tools like Data Loader and Data Import Wizard.
Understand the basics of deployment in Salesforce, including change sets and sandboxes.
Explore additional features of Salesforce, such as activity planning and tracking, integration with Microsoft Outlook, and collaboration using Chatter.
Salesforce course syllabus
01 Introduction To Salesforce
- What is Salesforce?
- Whats is Salesforce used for?
- Salesforce Stands for what?
- Introduction to CRM
- How to Create a Salesforce Account?
02 Overview of Salesforce.com
- Salesforce Offerings
- Navigating the User Interface and Finding Records
- Cloud Basics
- User Setup
- Create Users
- Roles and Profiles
03 Data of Salesforce
- What are standard and custom objects?
- What are fields and How to Create Fields?
- What is Global Picklist?
- Field Dependencies
- How To Create Formula Fields?
- What are the Validation Rules?
04 Using Salesforce for sales
- Managing Leads
- Working With Accounts and Contacts
- Tracking Sales Opportunities
05 Salesforce - Access and Security
- What is Data Access?
- What is Organization Wide Defaults?
- Sharing Settings
- Access Levels in OWD
- Grant Access Using Hierarchies
- What is role and role hierarchy?
- Working with Role
- Permission Sets
- Sharing Rules
06 Salesforce - Tabs and Page Layouts
- What is a tab?
- How to create tabs?
- What is Application?
- What is Page Layout?
- Object Specific Quick Actions
07 Process Developer and Work Flow - Part 1
- Process Automation
- Workflow
- Salesforce Workflow VS Process Builder VS Flow
- How To create Workflow Rules?
- ConfigureTasks for Workflow Rules
- Configuring E-mail Alerts for Workflow Rules
- Configuring Field Updates for Workflows
- Activating and Monitoring the Workflow Rule
- What is Cross-object Field Updates?
08 Process Developer and Work Flow - Part 2
- Email Templates
- How to create text through Email Templates?
- Creating Custom HTML Email Templates
- Groups
- Public Group
- Queues
- Approval Process
- Approval Process Terminology
- Approval Process - Sections
- Select Approval Options
- Process Builder
- Configure Process Builder
09 Salesforce - Lighting App Builder
- Overview of Lightning App Builder
- Page Types of Lightning
- How to create Lighting App, Home, and Record Page?
- Adding Action to Object Page Layout
10 Salesforce - Lightning Reports and Dashboards
- Report Types
- How To Create Custom Report Types?
- Bucket Fields
- Reports
- Types of Reports
- Lightning Report Builder
- Creating Charts
- Create Joined Reports
- What is Dashboard?
- How to Create Dashboard?
- Export Reports
11 Data Management in Salesforce
- Salesforce Analytics
- Overview of Data Loader
- Data Loader Installation
- Data Loader Configuration
- Data Import Wizard
- Mass Delete Records
- Difference Between Data Loader and Import Wizard
12 Deployment in Salesforce
- Introduction of Deployment Basics
- Change Sets
- What are Sandbox?
- How to Create sandbox?
- Deploy Change Sets
13 Extra Features of Salesforce
- Planning and Tracking Your Activities
- Using Salesforce.com with Microsoft Outlook
- Collaborating with Chatter for Salesforce
Real-world projects you'll work on
Practice the exact kind of work Salesforce professionals do on the job.
Streamlining Sales Processes at XYZ Corporation
Enhancing Data Security and Access Control at ABC Startup
Optimizing Workflow Automation at DEF Enterprises
Creating Interactive Dashboards for Data Analysis at GHI Inc.
Skills you'll gain
Add these to your LinkedIn profile and resume the day you finish.
Who should take this Salesforce course?
And exactly what you need before starting (spoiler: almost nothing).
This course is for
- Aspiring CRM administrators looking to build foundational skills.
- Sales professionals wanting to understand account and contact management.
- IT support staff preparing for a salesforce admin cert.
- Career switchers in India aiming for entry-level tech roles.
Prerequisites
- No prior experience is required to take this course.
- Basic understanding of how businesses manage customer data is helpful.
- A computer with a stable internet connection.
How learning works on LearnTube
The structure of a bootcamp, the price of free.
AI curates your path
Our AI picks the top 1% of video content for each topic and arranges it into a structured, goal-based curriculum. No more tutorial roulette.
Learn, then get quizzed
After every lesson, your AI tutor asks you a question and gives personalised feedback on your answer, so gaps get fixed immediately.
Finish with proof
Complete the course, build the capstone project, and claim a certificate recognised by 900+ hiring partners.
A complete Salesforce course: free, structured and job-focused
For beginners and IT professionals looking to build CRM expertise, this salesforce training teaches you how to configure and manage the platform. You'll start with the Introduction To Salesforce module and move through 13 total sections. The curriculum covers essential topics like Salesforce - Access and Security and Process Developer and Work Flow - Part 1. By the end, you will know how to manage users, roles, profiles, and permissions. You will also get hands-on practice through real-world projects like Optimizing Workflow Automation at DEF Enterprises and Creating Interactive Dashboards for Data Analysis at GHI Inc.
LearnTube changes how you study by turning standard videos into an interactive experience. We pair curated YouTube video lessons with an AI tutor that tests your knowledge. You will face a quick quiz after every single lesson, starting right after What is Salesforce?. This active recall helps you actually remember the material instead of just watching passively.
All 85 video lessons are completely free to learn. You can access the entire 14 hours of content without paying anything. If you want to prove your new skills to employers, you can upgrade to an optional paid certificate. This makes it a great starting point before pursuing a formal salesforce admin cert.
Jobs you can target after learning Salesforce
Salesforce is a gateway skill for some of the fastest-growing roles in tech.
Manages users, data security, and daily CRM operations for a company.
Analyzes customer data and creates reports using Salesforce tools.
Supports the sales team by managing leads and tracking opportunities in the system.
Typical entry-level salary ranges in India as of August 2026. Actual compensation varies by city, company and experience.
Earn a Salesforce certificate employers recognise
Finish the course and claim a certificate you can share anywhere.
- Learn 100% free: every lesson, quiz and the AI tutor cost nothing
- Claim your certificate when you complete the course (an optional paid add-on)
- Recognised by 900+ hiring partners across India
- One click to share on LinkedIn and add to your resume
Why learners choose LearnTube
Real reviews from Google. You learn free, you get assessed free, and you pay only if you want the certificate.
Though I have 11 years of experience as an HRBP, the course helped me refresh my knowledge and gave me insights into new trends in the market. The modules were clear and easy to understand, and the quizzes were well designed. I have added the certificate to my LinkedIn profile.
I had a lot of doubts while learning, but the AI chatbot answered them in detail with simple summaries. The videos on the platform saved me a lot of time as I didn't have to search YouTube and watch random content.
Just earned my certificate in HR Management from LearnTube.ai! The platform is user-friendly and the assessment was a great way to validate my knowledge. Feeling proud of this accomplishment!
I enrolled in a LearnTube personalized course to get into a Data Analytics role. It helped me learn SQL in depth and gave me hands-on experience with Power BI. I attached the LearnTube certificate to my CV, it added credibility to my profile, and I'm currently in the interview process.
The interface is user-friendly and intuitive, making it easy to navigate the course. I encountered no errors during my time using the platform, which was a refreshing change from other online learning platforms.
Just cleared the Business Analyst assessment and got certified! Loved how the course simplifies big concepts like data-driven decision making into short, practical lessons. The automated quizzes kept me on track the whole time. Perfect boost for my resume!
The certificate gave me a real edge during my B.Tech. By the time I graduated, I had skills that set me apart from my peers, and the certification opened up more job opportunities. It gave me the confidence to stand out during interviews.
I manage many software projects as a General Manager and was looking for a good certification program to stay competitive. After researching many programs, I chose LearnTube and it was much better than I expected. The material is well-organized and practical, and what I liked most is the lifetime access.
Frequently asked questions
Everything learners ask before starting this Salesforce course.
Is this salesforce course really free?
Yes, all 85 video lessons and AI quizzes are completely free. You can study the entire 14 hours of content at no cost. The only paid part is the optional certificate you can buy after finishing.
Do I get a salesforce certification program certificate?
You receive a LearnTube certificate of completion if you choose the paid upgrade. This document proves you finished the modules and projects. It is not an official Salesforce brand certification, but it helps demonstrate your practical skills.
How is this different from watching plain YouTube tutorials?
LearnTube organizes the best videos into a logical 13-module path. Instead of getting distracted by recommendations, you get an AI tutor that gives you a pop quiz after every single lesson to test your understanding.
What software do I need installed for this salesforce tutorial?
You don't need to install any heavy software. Salesforce is a cloud-based platform, so you only need a modern web browser like Chrome or Firefox. You will create a free developer account to practice.
Does this cover salesforce developer training?
This specific path focuses heavily on administration and basic configuration. You'll learn about Process Builder and Lightning Apps, but it doesn't cover writing custom Apex code. It is an ideal starting point before advanced development.
Can I take these salesforce classes on my phone?
Yes, you can watch the video lessons and take the AI quizzes on your mobile device. However, you will want a laptop or desktop computer to comfortably complete the hands-on projects and navigate the platform interface.
How long does it take to learn salesforce here?
The curriculum includes about 14 hours of video material. Most students finish the entire track in two to three weeks by studying a little bit each day. You can move at your own pace.
Learners also explore these free courses
Pair Salesforce with a complementary skill to stand out even more.
Start learning Salesforce today, for free
85 lessons, an AI tutor that never gets tired, and a certificate at the finish line. All you need is an hour a day.
Start Learning Free